ANR Secretary Announces Statewide Listening Tour


The Listening Tour is underway! 

The Agency of Natural Resources wants to hear from citizens and organizations about needs and opportunities for improving the Agency’s delivery of environmental services to the public. The Agency has been a leader over the past three years in continous process improvement projects, with the goal of improving customer service to the public and protection of Vermont’s natural resources. Now it's your turn to help the Agency identify needs and opportunities for improvement going forward.

If you are interested in submitting feedback and ideas to the Agency but cannot make a listening tour stop, please submit your thoughts using this form. Comments may also be submitted by e-mail to Danika Frisbie at


Press Release | February 8, 2017

MONTPELIER – The Vermont Agency of Natural Resources Secretary Julie Moore announced today that she will host a listening tour this February and March to hear directly from “our customers” about their experiences interacting with the Agency. The Secretary invites the public to attend one of five public forums being hosted across the state at regional economic development commissions. 

“The Governor charged me with protecting and sustaining the health and beauty of Vermont’s forests, waters, and wildlife in part because it’s one of our strongest economic assets,” says Agency Secretary Julie Moore. “The Agency has been a leader in working to continuously improve programs and processes, but we recognize that we can always do better. I invite all Vermonters with regular business before the Agency to come and share your experiences.”

The Agency of Natural Resources oversees permitting processes for state and federally-delegated programs that maintain clean air, water, and soils as well as healthy forests and ecosystems. The Secretary wants to hear about opportunities to further improve the Agency’s current permitting and regulatory systems to deliver better, more efficient business and organizational outcomes while protecting Vermont’s natural resources. 

“Vermont’s environmental quality and economic goals are inextricably linked.  It’s in the best interest of Vermont’s environment and economic development goals to open this dialogue to spur economic growth while improving compliance with our critical environmental laws and regulations,” comments Agency Deputy Secretary Peter Walke. “I am looking forward to hearing from Vermonters about past concerns and ideas for improvement.”

The feedback gathered during the statewide listening tour will be used to identify opportunities to improve the Agency’s delivery of effective and consistent services. The Agency has been a leader in implementing LEAN and Results Based Outcomes tools, and it will continue to seek ways to provide better, more timely outcomes for Vermonters as part of the Governor’s PIVOT initiative.

Listening tour stop locations and dates are as follows:

Brattleboro: Thursday, March 2 from 11:00am-12:00pm
Marlboro Graduate Center, 28 Vernon Street (Hosted by Brattleboro Development Credit Corp.)

Rutland: Wednesday, March 1 from 9:00am-10:00am
Rutland Economic Development Corp., 67 Merchants Row, 3rd Floor

St. Johnsbury: Thursday, February 23 from 4:00pm-5:00pm
Northeast Vermont Development Authority, 30 Eastern Avenue

Burlington: Friday, February 24 from 10:00am-11:00am
Lake Champlain Regional Chamber of Commerce, 60 Main Street

White River Junction: Thursday, March 2 from 2:00pm-3:00pm
Hotel Coolidge, 39 S. Main Street (Hosted by Two Rivers-Ottauquechee Regional Commission)

No RSVP is required to participate in a discussion. 

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